SERVICE
Smart factory system maintenance
SERVICE
Smart factory system maintenance
SFSV supports enterprises with post-implementation maintenance, troubleshooting, upgrades, and optimization of automation, IT/OT, MES/MOM, and IIoT systems, as well as smart factory applications.
Post-go-live systems require proper maintenance to minimize downtime, ensure data stability, and continue delivering long-term operational value.
Program Consultation
PROBLEMSCommon plant-related problems
Not every project requires expanding the in-house team for the long term. For projects involving factory digital transformation, automation, or system integration, businesses need the right experts at the right time and for the right scope of work.
The system's operation becomes unstable after a period of use.
Integration issues between machinery, software, and IT/OT.
The old system is difficult to upgrade or expand.
Dependence on the previous contractor or foreign experts
Lack of monitoring, backups, and early warnings.
The system's operation becomes unstable after a period of use.
Integration issues between machinery, software, and IT/OT.
The old system is difficult to upgrade or expand.
Dependence on the previous contractor or foreign experts
Lack of monitoring, backups, and early warnings.
OUR EXPERTSWhat groups of experts does SFSV provide?
System Health Check
Check system status, configuration, connectivity, performance, and operational risks.
Corrective Maintenance
Handle errors, restore systems, and troubleshoot software, automation, or infrastructure.
Preventive Maintenance
Conduct periodic checks and reviews of logs, backups, system resources, and potential points of failure.
Monitoring & Incident Support
Monitor system status, provide incident alerts, and offer remote or on-site support as needed.
Backup, Recovery & Patch Update
Back up, restore, and apply patches to reduce the risk of data loss or downtime.
Performance Tuning
Optimize performance, resolve data bottlenecks, and improve system response speed.
Minor Enhancement
Minor adjustments, additional reports, feature updates, or expanded integrations.
Upgrade Planning
Evaluate upgradeability when expanding lines, modules, or new plants.
Assessment of current capabilities
Identify the learner role, the system in use, skill gaps, and operational objectives.
Design the program based on the actual system.
Develop content based on machinery, software, data, processes, and use cases at the factory.
Hands-on training & mentoring
Conduct training in the classroom, on the production line, or using demo or live systems, incorporating real-world operational scenarios.
Handover & post-training support
Hand over documentation, checklists, SOPs, troubleshooting guides, and recommendations for further improvements.
WHY US?Why choose SFSV for your factory's digital transformation journey?
SFSV combines consulting expertise, an understanding of production operations, and practical system implementation experience. The resulting roadmap is not only strategically sound but also feasible in terms of technology, resources, and operations.
Understanding IT, OT, and manufacturing
It involves not only providing software support but also understanding the operational logic of the manufacturing plant.
Practical implementation experience
Implemented MES/MOM, IIoT, automation, IT infrastructure, and smart factory systems.
Local support in Vietnam
Reduce dependence on foreign experts, increase response speed when problems arise.
Simultaneous maintenance and upgrades
Beyond just troubleshooting, SFSV can optimize, expand, and upgrade the system as needed.
Post-go-live support
Help the system continue to generate value after the project implementation concludes.
PARTNERSSFSV's technology partner
CASE STUDIESReal factories. Real problems. Real solutions.
High-tech manufacturing
MES/MOM - IIoT
Vingroup / Vinsmart
The Challenge
Large-scale factories with multiple production lines and stages require a production management system capable of data connectivity, progress tracking, and real-time operational control.
SFSV Solution Deployed
SFSV provides and implements MES/MOM/IIoT solutions for smart factories, supporting production data management, connecting operational information, and enhancing control over the manufacturing process.
Value Delivered
- Increase real-time visibility in production operations.
- Increase real-time visibility in production operations.
- Consolidate data from multiple systems and production lines.
- Support faster KPI updates for managers.
FMCG
IIoT/MES Platform
Unilever
The Challenge
The plant operates multiple disjointed SCADA systems, and production data is not centralized. Monitoring KPIs, managing operational information, and updating data to the management system are time-consuming tasks.
SFSV Solution Deployed
SFSV is deploying an IIoT/MES platform to collect machine data, manage production information, centralize operational data, and facilitate connectivity with the enterprise's management system.
Value Delivered
- Increase real-time visibility in production operations.
- Consolidate data from multiple systems and production lines.
- Consolidate data from multiple systems and production lines.
- Support faster KPI updates for managers.
Do you need to add experts to your Smart Factory project?
Share your technical requirements, timeline, and preferred working model. SFSV will propose experts or a team aligned with your business's implementation goals.
Submit request
Hotline
Zalo